Terms and Conditions

BOOKING TERMS AND CONDITONS

1.YOUR BOOKING – a booking form must be completed and signed where indicated. The person who signs the form shall be deemed to act as the agent for all persons shown on the form and his signature binds all such persons including the signatory jointly and severally to the booking terms and conditions . This agreement is covered by English Law

2. DEPOSIT PAYMENT – At the time of asking for your booking to be confirmed a deposit of 350 pounds sterling for course participants on courses of 13 nights and £250 for all other shorter courses,  £150 for non participating partners. 

3. PAYMENT ON BALANCE – You must pay the balance of the cost of the course including meals (if applicable) in full 10 weeks prior to the commencement of your holiday/course. If you do not we reserve the right to treat your booking as cancelled in which case you are still liable to pay us cancellation charges of 100% of the total course/holiday fee.

4. LATE PAYMENT If your payment has not been received by the time you arrive at the Art Centre for your course please kindly make payment in cash in Euros on arrival. 

5. IF YOU CANCEL YOUR BOOKING – if you or any member of your party wish to cancel your booking or any part of it once confirmed you must do so by giving written notification to us (email is fine), the person who signed the form must sign the letter or send the email. To compensate for the expense of processing your booking and for the risk that we may not be able to replace your booking, a cancellation fee is chargeable namely 60 pounds sterling if your written cancellation is received not later than ten weeks before the beginning of the course. After that period a sum equal to the balance of the total cost of the course/holiday is payable. We strongly recommend that clients take out appropriate travel insurance in order to be covered for cancellation.

6.YOUR COURSE RESERVATION – On receipt of your reservation request and booking form we will speedily advise you whether we are able to make the reservation requested and if we are able to do so we will send you written confirmation with details of the amount payable in accordance with condition 3 above.

7. WE MAY CHANGE YOUR COURSE – On occasions it may be necessary to amend the arrangements for your course and we reserve the right to do so at any time. In this event we will inform you as soon as possible.

8. IF WE CANCEL YOUR COURSE – Although it is unlikely we reserve the right in any circumstances to cancel your course. In this event we will advise you as soon as possible and we will do our best to offer you an alternative course or date and if not accepted a total refund of your deposit will be made.

9. PRICE CHANGES - We reserve the right to increase the price of your holiday after you have booked but no later than 30 days before the departure date stipulated and will forward an Amendment Invoice reflecting any changes made. Any increase to your holiday price will be as the result of changes in our costs of supplying your holiday resulting from transportation charges, currency fluctuations and government action. If the increase is more than 10% of the holiday price then you may cancel your holiday booking within 14 days of the Amendment Invoice date and receive a refund of all monies paid to us.

10.FORCE MAJEUR – Deposit refunds do not apply when your course is cancelled as a result of risk of war or threat of war, riot, civil strife, industrial dispute, terrorist activity, natural disaster, fire or adverse weather conditions and similar events beyond our control.

11.MISADVENTURE – We accept no responsibility for any loss or damage you may suffer during the period of your course due to accident, illness of bodily injury or loss of equipment of belongings or from any other cause unless resulting from our negligence or that of our employees. We would stress the absolute necessity for you and the other members of your party to effect appropriate insurance cover and we would advise you obtain a European Health Insurance Card (EHIC) which entitles you to certain free medical care in the European Economic Area if you are an EU citizen.  You can apply for a free card online at ehic.org.uk

12.AIRPORT TRANSFERS -  We will not offer any refunds to those not making use of the free minibus service from Pisa to Casole. If your flight arrives too late for you to join the transfer at 5pm then it will be your responsibility to pay for a taxi from Pisa though we can help you with booking a taxi.  This can cost around €160 and will require you to bring cash to pay the driver.  If your flight departs too early for the return transfer from Casole (which reaches Pisa approximately 11.30am) then it will be your responsibility to cover the cost of a taxi to Pisa.  A taxi from Casole to Poggibonsi followed by the airport bus would be a cheaper option than a taxi all the way to Pisa.  There is information on the Travel Info page about this.

13.  CHECK IN AND CHECK OUT TIMES - Check in not earlier than 4pm on arrival day and check out not later than 10am on departure day.

14. The Centre reserves the right, at its sole discretion, to decline to accept any application for a course or to remove anyone who, in our judgement, disrupts other students.

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